Amazing that another year has come and gone! This one was a personal challenge and there were days I really sat in awe but here I am. Health and personal issues created challenges that were simply beyond anything I could have forseen. Today, stronger, wiser and while bittersweet a crash course of the depths of deception that can be produced to ensure truth sits below titles and unearned reputations.
I had a daunting decision to make and many questions had to be answer. Did I continue to deliver the training programs I had in the past, and if so did I still have the passion for it? What if anything had changed in the year I had been personally out of the loop, would that in fact change how we delivered our programs? Where did/do we go in 2012? How do I continue to grow and use the experiences to better my vision of AG and Service Connection?
The biggest question for me was the passion. As a woman who has self taught and created something from the ground up, the biggest and most personal question was 'did I have the same drive, passion and desire that I had the day I decided to create AG?
Often we want answers immediately, we are a generation of 'now' and it was frustrating for me to have no real answer in the fall of 2011. My belief in development and nuturing had never changed but I need to be able to confidentally move forward. As is life, the personal experience had rocked me in the spring, while the professional experience in the fall complete the cycle. Thankfully, the result of that ensured me (my biggest critic) that I could and will continue to deliver the best training and development programs out there.
There was relief and peace and with that I knew I had made the right decision.
So, what is ahead for Service Connection in 2012? We have been blessed by clients who love our work, who know the difference we make and I am thankful for each and every one of them. We have a fresh new look, and are rolling out various programs including expanding on our previous executive training and offering a complete quality assurance program that will include the monitoring of all social challenges for our clients.
I will continue to write and develope all programs and select team members will deliver additional services.
The bottom line. We (I) had a pivotal year and while I questioned where that would take me, the truth was it occurred to reinforce my direction.
We will continue to deliver the best training and development programs out there and we will remain committed to service companies that truly want to stand out from their competitors.
Looking forward to 2012.
Angelique